Terms of Use & Privacy Policy
TERMS OF USE
Overview
This website is operated by Original USA (iScarf LLC). Throughout the site, the terms “we”, “us”, and “our” refer to Original USA.
By accessing or using www.originalusa.com, you agree to be bound by the following Terms of Use. If you do not agree with these terms, please discontinue use of the website.
Original USA reserves the right to update, modify, or replace any part of these Terms of Use at any time.
Privacy Policy
This Privacy Policy describes how Original USA (iScarf LLC) collects, uses, and protects information collected from users ("Users") of the website www.originalusa.com ("Site").
By using this Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information from Users in a variety of ways, including when Users:
Visit our website
Register an account
Place an order
Fill out forms
Subscribe to our newsletter
Contact customer service
Participate in promotions or surveys
Personal information may include:
Name
Email address
Mailing address
Phone number
Payment and transaction information
Users may choose not to provide personal information; however this may limit access to certain website features.
Non Personal Information
We may collect non personal information such as:
Browser type
Device type
Operating system
Internet service provider
Technical website usage data
This information helps us improve website performance and functionality.
Cookies
Our Site may use cookies to enhance user experience and analyze website usage.
Users may disable cookies through browser settings, although certain website features may not function properly.
How We Use Collected Information
We use collected information to:
Improve customer service
Improve website performance
Personalize user experience
Process transactions and orders
Administer promotions and surveys
Send order updates and marketing emails
Users may unsubscribe from marketing emails at any time.
Data Security
Sensitive information is protected through SSL encrypted communication channels. Payment transactions comply with PCI security standards.
Third Party Services
We may use trusted third party services for payment processing, shipping, marketing, and analytics.
These service providers may access personal information only as necessary to perform their services.
Return Policy
Customers must contact us within 14 days of receiving the order if there is an issue.
Returns must receive an Authorized Return Number before items are returned. Returns without authorization may be refused.
Return shipping fees and restocking fees may apply.
Final Sale Items
The following items are final sale and not eligible for return or exchange:
Sample sale items
Livestream auction items
One of a kind sample pieces
Clearance merchandise
Promotional merchandise
These products are sold at special pricing and cannot be restocked once sold.
Shipping Policy
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping carriers may include:
UPS
FedEx
USPS
Customers will receive tracking information once the order ships.
Original USA is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or incorrect shipping information provided by customers.
Wholesale Terms
Original USA primarily serves wholesale customers and business buyers.
By placing an order you confirm that products are purchased for resale or business use.
We reserve the right to refuse or cancel orders that violate our wholesale policies.
SMS & Email Marketing Policy
By providing your email address or phone number you consent to receive communications from Original USA, including:
Order confirmations
Shipping updates
Promotional messages
Product announcements
Company updates
Users may unsubscribe from marketing emails at any time.
For SMS communications, message and data rates may apply. Users may opt out at any time by replying STOP.
Original USA does not sell customer contact information to third parties.
Copyright & Intellectual Property Policy
All content on this website including but not limited to:
Product images
Product designs
Logos
Graphics
Text content
are the property of Original USA (iScarf LLC) and are protected by intellectual property laws.
Unauthorized use, reproduction, or distribution of website content is prohibited.
Cookie Policy
This website may use cookies and similar technologies to improve website functionality and user experience.
Cookies help us understand visitor behavior and optimize website performance.
Users may disable cookies through their browser settings if desired.
California Privacy Rights (CCPA)
California residents have the right to request information regarding personal data collected about them.
Users may request:
Disclosure of personal information collected
Deletion of personal information
Information regarding data usage
Original USA will not discriminate against users who exercise their privacy rights.
Contact Information
Original USA (iScarf LLC)
Website
https://www.originalusa.com
Phone
(281) 888-9023
